Terms of Purchase

Arts Photography Schools Ltd Refund Policy

If you cancel your order within 48 hours, we will refund the price paid (subject to any deduction we are entitled to make due to your use of or damage to the products). If you received any promotional or other discount when you paid, the refund will only cover the amount you actually paid.

If the products have been dispatched to you, the refund will include the cost of standard delivery, but we will not refund your cost of returning the products to us. The refund will be less any amount we are entitled to deduct in accordance with our Returns Policy.

We will process the refund due to you as soon as possible and, if the products have been dispatched to you, then within 14 days after the day we receive the products back or, if earlier, the day we receive evidence that you have returned the products to our Returns address.
We will refund any money using the same method originally used by you to pay. If we are unable to put the refund through on this card for any reason, we will contact you on the email address supplied by you to discuss alternative arrangements.

Returns Policy

All orders placed by you that contain an image, will be individually printed for you, therefore it is not possible to return an order or claim a refund if you have made an error. Orders for digital download products cannot be refunded once the download has been sent.

For all other products, customers have 14 days to return any unwanted goods. Please return the item to the address below via recorded delivery at your own cost. You must include a copy of your invoice and note why you are returning the goods. Unwanted items may incur a handling charge.

Faulty goods must be returned within 14 days. As soon as we receive the item(s) and they have been checked, we will either refund your card or send a replacement. We apologise for any inconvenience that this may cause.

Arts Photography Schools Ltd
1 Shaftesbury Road
Roundhay
Leeds
LS8 1DR

Defects

If any product you order is damaged or faulty when delivered to you, you should contact us as soon as possible, giving us your name, address and order reference and details of the problem.

Please note that, in accordance with the accepted practices of all professional photographers and photographic laboratories, objections in relation to any photographic products of reasonable quality will not be accepted. We cannot be responsible for individual tastes or expectations. You should bear in mind that photographic prints will, over time, fade. This is particularly true if they are left in bright sunlight and/or are not behind glass. We cannot accept any responsibility for this gradual image deterioration.

Defects can include but are not limited to the following;
- Torn or crinkled prints
- Smudged ink on images
- Exceptionally poor-quality photography (such as unable to see the photograph subject)

Delivery

We aim to dispatch all final ordered prints within 14 days from the purchase deadline. Parents ordering within the deadline can have orders returned to the client free of charge. Orders placed outside of the deadline can be send to any address provided by the parent at a pre-determined charge.

• Guarantee

• Missing prints/orders

• Lead time

• Quality

All photographs will be quality checked before being dispatched. The style and number of images are dependent on the weather, lighting, and the availability and willingness of the subjects. Arts Photography Schools Limited reserves the right of artistic judgement in utilising retouching and image manipulation where appropriate.